Client Stories: What UK Businesses Say About Cape Solutions
Four businesses, in their own words, on what it's actually like to work with an outsourced South Africa-based team.
We could tell you Cape Solutions delivers reliable, professional outsourced sales and support teams. Instead, here it is in their own words — four client stories covering the services they use, unedited beyond a light tidy-up for readability.
If you'd rather understand how we build these teams before reading on, see how it works or why UK businesses choose us.
What started as outbound calls to customers due for garage door servicing has grown into a much wider remit. Cape Solutions now manages Doormatic's inbound calls, books servicing appointments, handles new enquiries, and supports proactive B2B lead generation and outreach.
“We initially started working with Cape Solutions to assist with outbound calls to customers due for garage door servicing. The results were great and the team quickly proved to be reliable and professional. Since then, their role has grown significantly — Cape Solutions now manages our inbound calls, books servicing appointments, handles new garage door enquiries, and assists with scheduling. They have also recently begun supporting us with proactive B2B lead generation and outreach. The team represents our business perfectly and has become a valuable extension of our operation. We are very happy with the service provided and would recommend Cape Solutions to other businesses!”
Harry, Doormatic
As Cocentric built out its own sales function, it needed to outsource lead generation to keep momentum without pulling focus from what the team was building internally. Cape Solutions took that work on during a demanding phase of growth.
“As we've been building out our sales function, we needed to outsource some lead generation while we learned and developed the function internally. The team at Cape delivered exactly what they promised and were great to work with throughout the process. It allowed us to stay focused on what we needed to build internally and took a huge amount of pressure off the team during a really important phase of growth. Really appreciate the support and partnership.”
Devon, Cocentric
Cape Solutions integrated with the Blott team and took the time to properly understand their offering, their target clients, and the market they operate in — then built consistent outbound outreach and lead qualification on top of that understanding.
“Working with Cape Solutions has been a fantastic experience for our team at Blott. They quickly integrated with our team and took the time to understand our offering, our target clients, and the landscape we operate in. Their team has helped us build a stronger pipeline through consistent outbound outreach, lead qualification, and professional engagement with potential partners and clients. What stood out most was their ability to represent our brand professionally when speaking with businesses. Since partnering with Cape Solutions, we've seen a noticeable improvement in our outbound activity and the quality of opportunities being passed through to our team. They've been reliable, proactive, and genuinely invested in helping us grow. We'd happily recommend Cape Solutions to any company looking to scale their B2B outreach and build a stronger sales pipeline.”
Scott-Ashley, Blott
From the outset, Cape Solutions took the time to understand Karri Global's product properly, representing the brand with genuine professionalism and care in every interaction.
“Partnering with Cape Solutions UK has been one of the best commercial decisions we've made. From day one, their team demonstrated a deep understanding of our product and took the time to represent our brand with real professionalism and care.”
Douglas, Karri Global
These four stories cover lead generation, appointment setting and customer service — a slice of the full range of outsourced sales services we build teams for.
Want results like these?
Book a call and we'll talk through your goals, the roles that would help, and whether an outsourced South African team is the right fit.